Our policy lasts 30 days from order date. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. We DO NOT accept in store returns for online purchases. To be eligible for a refund or exchange, your item must be unused and in the same condition that you received it, with tags attached. All sale and or gift certificates / e-certificates, jewelry, intimates, accessories, swim, and bodysuits are FINAL SALE To complete your return, we require a receipt or proof of purchase.